Restricted Medications (S4 Drugs) can only be dispensed by a veterinarian who is familiar with the health status of your horse. In most cases this means the veterinarian needs to have examined your horse recently. This is a new law and applies to everyone and all animals. We cannot supply restricted medications over the counter without prior consultation.
If you need to collect repeat prescriptions for ongoing treatments, please phone the hospital in advance so that the veterinarian familiar with your case has adequate time to prepare and dispense your medications. In most cases this is best done at least the day before you wish to collect the items so we can do our best to have them ready when you arrive.
We value every opportunity to help you and your animals, but we are obliged to do so within the laws that govern our profession.